JR Johnson’s crew, led by Roofing Division Manager James Roberts, reroofed 9 of the 35 townhome buildings in the Liberty Oaks development. The company did an amazing job in every aspect of the project, doing their best to minimize the impact of this project on our community of 152 townhomes. As HOA Board President, I had regular contact with James Roberts and found him always extremely positive and professional. If a resident did have an issue or concern over the several months project, James was attentive and responded in a timely manner. His attention to detail and follow-up with community members made this project go very smoothly. Outstanding customer service at JR Johnson is not just a slogan or a lofty goal, it is how they do business every day. That starts at the top and extends to the crew of hard working, professional, honest roofers on site regularly.