TERMS: Terms are on a C.O.D. basis where credit has not been established with us. C.O.D. customers expecting delivery must pay in advance. Our standard payment terms are net 30 days from the date of invoice, unless otherwise stated in the invoice. Buyer is responsible for mail time. For invoices not paid within 30 days of invoice date, a late charge of 1.50 % per month (18 % annual) will apply. Accounts may be placed on C.O.D. status until past due balances (including interest charges) are paid and a credit line is reestablished. In the event J.R.Johnson Supply must employ a collection agency or attorney to collect any past due account, customer shall pay any and all collection and/or attorney fees.
PAYMENTS: Make all checks or money orders payable to JR Johnson Supply at 2582 Long Lake Rd in Roseville, MN 55113. We accept all major credit cards. Charges will be made to the credit card at the time of invoice. Credit card payments accepted to pay off charges that have been incurred on an open account after an invoice has been generated will be a charged a 3% convenience fee. Please call J.R. Johnson Supply Accounts receivable department at 651-389-3518 or 1-800-328-9221.
CREDIT APPLICATIONS AND TAX EXEMPT FORMS: Credit may be established by submitting the credit application provided in this catalog or by printing out the credit application form via our website at www. jrjohnson.com. Please allow up to three (3) weeks to process the credit application. In addition, a tax exempt form for your state must be on file with JRJ or taxes will be charged on all purchases. Call us at 1-800-328- 9221 and Accounts Receivable will fax or mail you the form to fill out so that your purchases if applicable are not subject to state sales taxes.
WILL CALL: Please place your order in advance to pick up; this will help us process your order prior to pick up. Accepted method of payment : open account, cash or check, major credit cards. Will call hours are 7:30 A.M. to 4:30 P.M. Monday through Friday.
PRICING: ALL PRICING IN THIS CATALOG IS SUBJECT TO CHANGE WITHOUT NOTIFICATION. All orders will be invoiced at the price in effect at the time of shipment. Title passes at shipping point. Catalog prices are F.O.B. our warehouse or F.O.B. the factory unless otherwise stated. For a current quotation, please call us at 1-800-328-9221. Large quantity pricing is available.
SPECIAL ORDERS: A non-refundable deposit will be required on all special orders. These orders may be subject to a cancellation charge, if cancellation is requested.
SHIP BEST METHOD: We will ship your product F.O.B. SHIPPING POINT, via the method we select, which may include our own transportation, common carrier, Spee-dee, UPS, USPS, FedEx, or other means. For Spee-dee, UPS, USPS, FedEx, there is a $6.50 handling charge for the first package and $2 handling charge for each additional package on an order. An added charge of $4.75 per box will be charged for Soil/ Fertilizer or other large or heavy items shipped Spee-dee or UPS. There will be additional charges for shipping hazardous materials. We reserve the right to select the most reliable carriers from our warehouse. If you require special shipping instructions, please request them at the time you place your order. Usual and customary shipping and handling fees will be added to each parcel. We reserve the right to make deliveries in installments. All such installments shall be invoiced separately and paid for when due without regard to subsequent deliveries.
DAMAGE CLAIMS: The carrier is responsible to the buyer for the complete and safe delivery of goods. If the carrier fails to deliver the goods complete and in good condition, it is the buyers responsibility to file a claim with the carrier. Immediately upon receipt of truck shipments, examine the shipment carefully before signing the freight bill. If damage or shortage is evident, do not accept shipment without notation on the freight bill by the driver. Failure to do so may prevent you from filing a claim with the carrier. If there is a shortage because of our counting, contact us at 1-800-328-9221 within 24 hours, providing us with full details.
DEFECTIVE MERCHANDISE CLAIMS: All claims for alleged defects in product purchased from J.R.Johnson Supply shall be deemed waived unless made in writing and delivered to us within ten (10) business days after acceptance by the buyer. The buyer shall allow us to inspect all goods on which any claim is made.
RETURNS AND RESTOCKING: Any merchandise returned for credit must have the prior approval of J.R.Johnson Supply and must be made for valid reasons. The credit granted for such returns will be based on the invoice value at the time of purchase and will be assessed a 25 % restocking fee. Stock items may be returned within 30 days if they are in the same condition as when delivered. Items that are special ordered, made to the customers specifications (non-inventory) or non-stock items may only be returned subject to the manufacturer’s policies and conditions. Deposits made on special orders are non-refundable.
BACKORDERS: All orders will be filled completely to the best of our ability. We are not obligated to prepay the freight on backorders which were not available at the time of the original shipment. On all items shipped from the factory or locations other than our warehouse, shipping charges are added to the invoice and billed to the customer.
RECOMMENDATIONS: All recommendations made by us are compiled from recognized horticultural sources or based on our experience. We are not responsible for any damage or failure due to any recommendations given by J.R.Johnson Supply or its personnel.
WARRANTIES AND LIMITATIONS ON LIABILITY: J.R. Johnson Supply is not a manufacturer, but instead distributes products made or manufactured by others. Where we have received a written warranty from a manufacturer intended for delivery to your we will deliver or pass on that manufacturer’s warranty to you. Accordingly, all warranties shalll be the sole responsibility of the manufacturer and subject to terms stated in such warranties, and shall not be the responsibility of J.R. Johnson Supply.
DISCLAMIER OF WARRANITES: J.R. Johnson Supply does not offer, and specifically disclaims, any warranty of its own, express or implied. All products are sold “as is,” and Seller specifically disclaims any warranty of merchantability or of fitness for any particular purpose, even if that purpose is known to the Seller.Medwest Horticulture d/b/a J.R. Johnson Supply shall not be responsible for any loss or damage of any kind. In no event will J.R. Johnson Supply be liable for any indirect, special, incidental or consequential damages, such as loss of anticipated profit, lost revenue or other economic loss, whether for breach of warranty or other contract breach, negligence or other tort, strict liability or other theories of law. Any claims for such damage or loss shall be directed to the manufacturer for redress. Mail, phone and internet orders accepted are subject to these terms and the Buyer in acceptance of the shipment agrees to these terms. Our maximum liability is limited to a credit to your account for the amount of any goods that were the subject of the dispute. The amount of such credit, if any, shall be in our sole discretion.
GOVERNING LAWS: These terms and conditions shall be governed by and shall be construed according to the laws of Minnesota.